Marketing
Roojoom Customer Journey Model (CJM) enables marketers to focus on what they want to achieve – the journey business goals, while having AI carry out the how – execute personal journeys. Users will outline goals and all relevant calls-to-action and messaging in the CJM, to be selected in each customer engagement by AI, based on predicted impact on goals..Roojoom Journey Center is where customer journeys that would have been otherwise disjointed, are centrally managed and run as one flow. Roojoom’s omni-channel journey design orchestrates customer journeys that combine human and digital engagement channels, as well as, multi-sessions with journey status memory functionality.
