Embracing AI productivity tools securely and at scale with Nudge Security

The surge of new AI tools introduces challenges for IT and security teams. Here’s how Nudge Security can help.

The proliferation of generative AI in 2023 is truly unprecedented. To date, Nudge Security has discovered, classified, and analyzed the risk profiles of 75 emerging generative AI SaaS providers used by our customers in recent months. This doesn't include a much larger number of SaaS providers that are rapidly rolling out new AI capabilities within or alongside their existing technology offerings, such as Google Bard.

Digital workers have been quick to adopt and experiment with new generative AI tools. According to our product data, organizations now have an average of six distinct generative AI tools in use, with ChatGPT and Jasper leading in adoption. It's hardly a surprise considering that generative AI offers employees exciting opportunities to work more efficiently. New AI-based productivity tools like ChatGPT and Jasper can help with writing blog posts, creating presentations, transcribing recordings with customers, scanning documents, writing code, and dozens of other workplace tasks. Unfortunately, many of these use cases can involve sharing PII, intellectual property, or other private information that a company may not want a third party to process without proper controls, either from a compliance or a security perspective. 

As we’ve previously written, organizations need to balance the potential risks and rewards of AI productivity tools—and find a way to do it that’s scalable. 

How Nudge Security can help

Nudge Security helps you evaluate AI tools in a way that’s scalable and sustainable for your organization, so you can embrace the productivity benefits generative AI can offer without taking on excessive risk. 

With Nudge Security, you can:

  • Discover and inventory the AI tools your employees are using, and be alerted to newly-added applications
  • See how quickly tools are spreading within your organization
  • Accelerate security reviews to evaluate whether specific applications adhere to your corporate requirements
  • Detect overly permissive OAuth scopes that could endanger corporate data
  • Nudge employees towards approved providers and better security practices

Before we dig in, see the product in action with an interactive demo. 

1. Get visibility of the AI tools your employees are using, from Day 1.

Given the explosive growth of tools like ChatGPT, your employees are most likely already using or experimenting with some type of AI product at work. To understand the role AI tools play for your organization, you need to know what’s already out there and stay on top of new tools as employees sign up for them.

With Nudge Security, you can get a snapshot of all the AI tools your employees are using, and set up alerts to notify you whenever a new AI tool is introduced. Nudge Security automatically discovers AI tools and other SaaS applications in your environment, and categorizes them by type for easy filtering, including the free, paid, and trial accounts that you might not be able to discover by relying on procurement processes or combing through expense reports. 


2. Assess each AI tool at a glance.

Nudge Security provides a summary view of each application to help you assess new AI tools quickly. You can see a short description of the app, find out how many accounts and integrations have been created by members of your organization, identify the original user, and check your users’ security hygiene. Drilling into each tab in the menu provides even more information to support your evaluations. As you complete your reviews, you can update statuses in the “Fields” section to keep track of statuses and approvals.

3. Accelerate security evaluations with added context. 

For each app, Nudge Security provides additional security context that can help you evaluate new applications quickly and systematically, such as links to their terms of service and privacy policies, an overview of their breach history, and an inventory of their SaaS supply chain. 

We’ll also alert you to security incidents affecting the applications your employees are using so you can intervene swiftly to secure their accounts, integrations, and data. 

4. Catch OAuth grants with overly-permissive scopes.

The ease of agreeing to an OAuth grant can entice users to hand over more access to AI tools than they might realize. 

That’s why Nudge Security reveals the scopes each application has been granted and provides OAuth risk scores to help you identify risky OAuth grants quickly. We provide enough context to help you understand exactly what access and permissions your user has granted and what it means for your organization, so you can intervene if an application has too much access. 

6. Reach users when it matters, and nudge them toward sanctioned alternatives.

Given the viral spread of AI tools, you have the best chance of changing users’ behavior by reaching them immediately when they sign up for a new app. 

Nudge Security offers just-in-time interventions using automated nudges, so you can reach users immediately via email or Slack when they create a new account. As soon as a user signs up for an AI tool, you can nudge them toward an alternative application that you’ve already determined is enterprise-ready, or prompt them to take a more secure action like setting up multi-factor authentication. 

7. Collect usage feedback at scale to guide corporate policies.

If your corporate-sanctioned options aren’t sufficient for your users, or if you just want to keep a finger on the pulse of AI adoption at your organization, you need to understand how your employees are using these tools. Nudge Security helps you capture that information at scale, so you can make informed choices about how to manage AI adoption across your workforce. Whenever a user adds a new AI tool that you haven’t seen before, you can ask them for context on what they’re trying to do, which can help differentiate innocuous use cases from those that could put confidential or sensitive data at risk

Balancing the benefits and drawbacks of AI tools with Nudge Security

Your business needs AI to be competitive, which means your users need help determining which productivity tools are trustworthy and which ones could put corporate data on the line. Nudge Security can help you assess new tools efficiently and nudge your users in the right direction so you can keep up with the pace of business.

Have questions? Want to learn how you can use Nudge Security to help your organization adopt AI tools securely? Watch our on-demand product demo to see it in action. 

You can also try it for yourself with our free 14-day trial.

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