Our pricing model is simple and friendly, just like our product. All users start with a 14-day, zero-commitment, full-featured trial experience. After that, your monthly fee is based on the number of active users in your Microsoft 365 or Google Workspace tenant.
An active user refers to an active, licensed user with an associated mailbox in either Google Workspaces or Microsoft 365. Nudge Security determines your total active user number by querying the Google Workspace API or Microsoft graph API. This information is displayed in your Nudge Security home screen.
Generally speaking, all employees are provisioned at least one user with a mailbox. Additionally, you may provision accounts with mailboxes for guest users or contract workers, mailing lists, and shared mailboxes (for example, support@example.com). Nudge Security actively monitors all of these users’ mailboxes to discover SaaS assets. As such, these are included in your total count of active users.
Users that are archived, deleted, or suspended, as well as groups and shared aliases are not included in your count of active users.
In our experience, organizations typically have between 1.2 and 1.5 active workspace users per employee. You can find a count of active workspace users in the admin console of your workspace provider.
See also:
How to find active workspace users in Google Workspaces ➔
If you the exceed the number active workspace users in your contract, we will contact you ahead of your next contract term to adjust. For example, if you are on our Pro plan and exceed 100 active workspace users, you’ll move to the Growth plan at your monthly or annual contract renewal.
With limited exceptions for large enterprise clients and design partners, Nudge Security does not allow you to monitor only a subset of users or mailboxes in your domain.
Generally speaking, your plan will be based on the total number of active users across all of your workspace tenants. Let us know if you are in the process of migrating or consolidating tenants, for examples, as part of a merger or acquisition. We will work with you to help ensure a smooth transition between plans.
No. Your pricing plan does not change based on how many Nudge Security platform users you have. Whether you have one administrator signing in to Nudge Security or you opt to provide every employee with a personal view of their own SaaS footprints, your pricing plan remains the same.
Every plan includes every feature we have to offer. Visit and subscribe to our Changelog to stay up to date on hot new features as we release them.
You have the ability at any time to delete your account and all data and revoke workspace access in your Nudge Security admin settings. If you choose to stop using Nudge Security at any time, your subscription will expire at the end of your contract period (whether monthly or annually) and will not auto-renew.
