5 ways customers use security nudges to drive action and results

Security nudges are simple, timely messages that engage employees in the flow of work—right when it matters most. Whether it’s reducing SaaS sprawl, guiding secure tool use, or streamlining processes, Nudge Security customers are using these in-the-moment prompts to change behaviors and improve outcomes across the workforce edge.

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Here's what our customers say about the power of real-time engagement:

“I'm so used to it being an army of one, and I need to delegate. Having nudges and alerts to help somebody understand what to do is super-duper helpful.”
—Ronald J. Llewellyn III, Manager of Information Technology, Wallace Plese + Dreher

“[Nudges work] quite well. It's so easy when you get the Slack notification to just click an answer and then it's over and done. You don't need to think twice about it.”
—Marcus Södervall, Head of Security at Stravito

"The best time to guide a user is right when they’re taking action. Nudging in the browser, where the behavior happens, makes the message timely, clear, and context-aware. That’s when it truly makes a difference."
—Monte Sonksen, IT Manager, City of Bettendorf

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Here are a few specific ways customers are using nudges to drive outcomes.

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1. KarmaCheck nudges employees to find unused licenses—saving 150% of the annual cost of Nudge within 6 months.

Identify unused licenses and save budget—fast. Read the case study →

“First we found SaaS services that had really expensive per-seat license costs. Then we nudged all of the users for those services to ask, ‘are you still using this?’ Doing that alone was hugely insightful because so many people don't even realize that they have accounts. We freed up quite a bit of SaaS savings from that outreach.”
—Chris Tuley, IT Specialist, KarmaCheck

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2. Tala enforces app policies by nudging employees directly in the browser.

Replace blunt blocking with helpful browser guidance.

"Instead of blocking access, the nudge provides a helpful message, which is just great. The ability to redirect users to our approved apps and see the results in the product is awesome.”
—Jason Lewis, Director of Global IT, Tala

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3. Wallace Plese + Dreher gets immediate feedback about why employees are experimenting with new tools.

Get fast answers on unfamiliar tools. Read the case study →

“I love the ‘clarification of use’ nudge, I use it all the time. Let’s say Nudge alerts me to a new app that seems to be legit, but I don’t know why the user added it. Literally hours after I send the nudge to clarify, I get a response saying, ‘Oh a client sent that app to me, I was checking it out, I don't really use it.’ Okay cool. I follow up with a nudge asking, ‘Can you delete it?’ ‘Ok yeah I’ll delete it.’ Boom, done! That's that. In seconds!”
—Ronald J. Llewellyn III, Manager of Information Technology, Wallace Plese + Dreher

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4. GLAAD guides employees to use approved AI tools.

Spot and manage AI tool usage in real time. Read the case study →

“When I see an AI tool that I don't want them to be using, I use Nudge to tell them, ‘hey, we have an alternative, please use it.’ If they're not using it, I just revoke it, and if it's unsafe, I just block it out. Without Nudge, I probably wouldn’t even know about it. There's like 10 new AI services that pop up every single day, so it's almost impossible to keep up.”
—Leo C., GLAAD

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5. Stravito streamlines access requests with an app directory.

Modernize access requests and reduce IT overhead. Read the case study →

“While we do have an access request process, the team that handles requests doesn't always have admin access to the SaaS app itself, so they often end up forwarding requests to the right technical contacts. Nudge Security cuts out the middleman, so to speak, by connecting employees directly to the right SaaS admin, while still maintaining oversight of the entire access management process. This saves us valuable time and resources.”
—Marcus Södervall, Head of Security, Stravito

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Smart nudges make security feel like a natural part of modern work, rather than a barrier to overcome.

Security nudges don’t just drive behavior change—they actually work. Read the case study →

“I will say I was skeptical of the nudge concept. I didn’t think anybody was going to respond to me, and I was pleasantly surprised that a lot of people did. Some of these people don't respond to emails, or they'll put in a ticket and never respond to it, but they responded to the damn nudge! They were sending the answers to all my questions. You designed it in such a way that it's pleasant and people want to actually engage with it. It just works.”
—Ronald J. Llewellyn III, Manager of Information Technology, Wallace Plese + Dreher

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👉 Curious how nudges could work in your environment? Book a demo or start a free trial today.